Contact Us
Offshore Sportsbooks exists to help US bettors compare offshore sportsbooks honestly — the bonuses, the odds, the payout speeds and the risks that come with betting outside US regulation. If something on the site doesn't add up, if you've spotted outdated information, or if you just want to ask a question before you sign up anywhere, this is the right place to start.
What we can help with
We're an independent review and comparison resource, not a sportsbook, and we don't process deposits, bets or withdrawals. That means we can't look into your betting account, resolve a payout dispute with an operator, or reverse a bonus decision — those matters sit entirely with the sportsbook you signed up with. What we can do is answer questions about our own content and correct it where we've got something wrong. That includes:
- Pointing out a bonus figure, rollover requirement, or licensing detail that looks outdated or inaccurate on a review
- Asking how we arrived at a rating or ranking for a book like Lucky Rebel, Bovada, BetOnline, or any other operator we cover
- Flagging a broken link, a factual error, or something unclear in our banking, payout, or eligibility sections
- General questions about how offshore sportsbooks work, without expecting personalized betting or financial advice
- Feedback on the site itself — what's useful, what's missing, what you'd like us to cover next
Before you reach out, check the operator directly
Because offshore sportsbooks are licensed abroad — typically in jurisdictions such as Curaçao, Panama, or Costa Rica — and are not regulated by any US state, they don't answer to a US regulator, and neither do we. If your question involves a specific account, a stuck withdrawal, a bonus that wasn't credited, or a verification (KYC) hold, the sportsbook's own customer support team is the only party that can actually act on it. Most offshore books offer live chat or email support; check the operator's own site for the fastest route. We can tell you what our research found about a book's general payout reliability and support quality, but we have no visibility into individual player accounts.
How we handle corrections
Odds, bonus terms, and licensing details change, and offshore operators update their offers without always announcing it widely. When a reader flags something that looks off, we recheck it against the operator's current terms and update the page if needed. We can't guarantee a same-day turnaround, but corrections are treated as a priority, since the accuracy of our comparisons is the whole point of the site.
A note on what this site does and doesn't cover
Every review and ranking on Offshore Sportsbooks covers operators that accept US players despite sitting outside US state regulation. That's a legal grey area, not a licensed or protected one — there's no state gaming commission backing up your funds, no guaranteed dispute resolution, and no certainty that a book will pay out promptly, or at all. We try to be upfront about that risk in every review, and we'd rather answer a cautious question from you now than have you find out the hard way later. If you want the fuller picture on how we assess operators, our About Us page covers our review process, and our Responsible Gambling page has tools and the national helpline if betting has stopped feeling like entertainment.
Responsible gambling and eligibility
Offshore Sportsbooks is intended for adults aged 21 and over. Nothing on this site is a promise of winnings, and betting always carries the risk of losing the money you stake — offshore books add the further risk that a payout could be delayed or, in rare cases, refused, since US consumer protections don't apply. If gambling is affecting your finances, relationships, or wellbeing, free confidential help is available around the clock through the National Council on Problem Gambling at 1-800-GAMBLER. Our Responsible Gambling page has further tools, including how to set limits or self-exclude with individual operators.
Legal, terms, and general policy questions
Questions about how we use affiliate relationships, how content on this site is licensed, or our general terms of use are answered on our Terms and Conditions page. As with everything we publish, any tax or legal point we make about betting is general information only — for anything specific to your situation, speak to a qualified professional rather than relying on a comparison site.
Getting a response
We read every message that comes in, but as a small editorial team we can't promise instant replies, and we won't rush a correction or a rating review just because it's requested quickly — accuracy matters more than speed here. If your question is about a specific bet, deposit, or bonus credit, go to the sportsbook's support channel first; you'll get a faster and more useful answer there than we could give you.