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IMAC'S Refund Policy
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All sales are final, unless the event is cancelled
or rescheduled, or the facility is closed due
to unforeseen circumstances.
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You will automatically be notified if this
occurs if you provide us with a valid e-mail
address or phone number.
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If an event is rescheduled,
and you elect to receive a refund, you must return
the complete ticket order, with stubs attached
to the address below. Please contact
us at least 24-hours prior to the newly scheduled
event in order for you to be eligible for a refund.
We must receive your unused tickets before a
refund will be issued. Refunds due to cancellation
or unforeseen facility closure will be issued
automatically.
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IMAC Will-Call Policy
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Tickets must be picked up at the IMAC's
box office.
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Unless otherwise noted, you may pick up your
tickets starting an hour before the event, or
anytime after the event starts as long as the
box office is still open.
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To pick up a ticket order, you MUST present
the original credit card used to make this purchase.
In some cases you may also be requested to show
photo ID.
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If you are unable to pick up your order because
you do not have the original credit card in your
possession at the time and place of pickup, we
will not process a refund for this purchase.
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Purchaser acknowledges that the name entered
on this order form will be released to the event
promoter to facilitate order pickup at the venue. |
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